Terms & Conditions

WEDDING BOOKINGS:

BOOKING FEE & PAYMENTS 

1. A minimum booking fee of £50 is required immediately to secure your wedding date. This is non-refundable and will be deducted from the final balance.

A date cannot be held without a booking fee, and will remain open to other enquiries until the booking fee is paid. The purpose of the booking fee is to hold a date against outside interest and secure your business, which means other potential clients are turned away.

2. Peak wedding season bookings hold a minimum booking total which will be outlined to you in the initial correspondence. Bookings with a total below the minimum will only be taken at my discretion, otherwise the minimum fee applies.

 

3. Trial payments are to be paid in full on the trial day in cash, or paid a minimum of 2 days before the trial via bank transfer. If the payment has not cleared into the account by the start of the trial, a cash payment may still be requested. If a second payment is received this will always be refunded to you or deducted from your wedding day balance.


4. The remaining final balance for the wedding day services is to be paid in full, a minimum of 2 weeks prior to the wedding day via bank transfer.

5. You may request to add people in to the booking up to 2 weeks before the wedding and pay for the additions in full within the final balance. Please be aware that I may be unable to book in extra services.

 

6. Failure to make required payments within the stated time frames may result in the cancellation of your booking.

7. Payment of the booking fee signifies that you acknowledge and accept the business terms & conditions.

 

CHANGES & CANCELLATIONS


1a. In the event of date changes or cancellation by the client, the booking fee will not be returned but can be used as credit or as a voucher towards a future service within 3 months from the date of cancellation. Should the date be moved, a new booking fee will be required to secure the new date and the old fee seen as exhausted/used. The rates of services may be updated to reflect any price increase's related to a new year of interest. 


2a. In the event of cancellation by the client where notice is given less than 2 weeks prior to the wedding, 50% of the final balance will be returned.
 

3a. In the event of cancellation by the client where notice is given less than 1 week prior to the wedding, no monies will be returned.

4a. All changes to the arrangement must be agreed upon 2 weeks before the wedding day. The minimum fee outlined to you in the initial correspondence will still apply despite any deductions. No changes can be accepted after the final payment has been made, within 2 weeks before the wedding or on the wedding day itself.


5a. In the unlikely event that I am unable to perform the agreed services due to unforeseen circumstances or unavoidable situations preventing me from getting to you, any and all payments (excluding money paid for work already done) will be returned to you; the client.

6a. If you cancel or postpone your wedding date with me, your original booking fee will be retained as outlined in 1a but in some circumstances I may be able to book a new wedding client on your original date. If I am able to secure a full new booking for your original date within 2 months from your cancellation, or by the original date, whichever is shortest, and you haven't used the booking fee as credit, I will refund either some or all of your booking fee to you. This is completely at my discretion and as a gesture of good will.
 

TRAVEL FEES

1b. A travel fee will be determined prior to booking by distance and location, considering any tolls on the route and quoted before the booking fee is taken. If location changes are made by the client post booking fee payment, the travel fee will be reconsidered and quoted for. All incurred parking fees where free options are not available or not considered safe, will be charged for.

 

2b. Travel to any booking, excluding the first 10 miles, is calculated at 0.45p a mile (round trip) from the starting point BH24 3RF.

 

3b. For destination weddings; all ground travel/ transportation, parking, airfare, subsistence & accommodation costs, pertaining to the booking itself, must be covered.

 

TIMINGS & LOGISTICS

 

1c. In order to effectively carry out services, the client will need to ensure there is a good sized flat surface, usually a table, available at the location for setting up on. Alongside this, a power outlet and a chair/stool is also required if hair services are part of the booking. Please keep in mind, good lighting especially natural daylight is preferable and provides the best results. Consider allocating an area by a window for services to be carried out in. For makeup applications, I will bring my makeup high chair with me to every booking. If the requirements above are not provided, this may result in delays which I cannot be held responsible for.

2c. All services must be carried out in one location only, I cannot be required to move between locations in order to complete the booking. Once "set-up" has been completed, the location cannot be changed/ moved unless agreed beforehand.

 

3c. An allocation of 15 minutes is needed at the start and end of every booking for set-up and packing away.

4c. Time allocation will be carefully considered for each and every service and a start time for each client within the booking will be outlined and agreed upon with the booking customer directly.

 

5c. It is in the best interest of the bride and/or the bridal party that everyone booked for services is available at their scheduled time. Delays caused due to punctuality issues or disruptions during the application by those included for services, may result in rushed & inefficient work being carried out. In these circumstances, I cannot be held responsible for not completing the work in the agreed time-frame or for causing the bride/party further delays. 

6c. A second Artist/Stylist may be sourced & booked onto your booking by me to help complete services should you decide either you do not favour an early start or the venue won't allow you the time needed. I charge a minimum of £50 to do this on your behalf. The travel fee required by the second artist to arrive at your venue will need to be covered by you the client but all correspondence and arrangements with them will be conducted by me. I will only do this if instructed by the client to do so. I do not have a team at my disposal therefore I will need to make enquiries but will confirm all details with you before finalising. You may be asked to pay the fee upfront. If the services quoted need to be split, this may result in a re-quote.

6c1. Once a second Artist/Stylist has agreed to the contract and has been brought on to your booking, no changes to the final payment can be accepted as this may result in the loss of the second Artist/Stylist from the booking. They may no longer find the booking desirable as it has deferred from the original agreement and wish to seek their own work. Please note you are always welcome to find a second Artist/Stylist yourself to work alongside me so that you have a direct contract with them yourself.

 

ALLERGIES & SENSITIVITIES

1d. I must be made aware of any allergies, skin conditions or sensitivities before any services are carried out. I cannot be held liable for any complications due to allergies or intolerance to the products. If the client detects they are reacting negatively to any products, they must inform me straight away.

2d. Any client can request to have their own products used in the application should they be worried about allergies or sensitivities. In this circumstance, I cannot be held liable for the longevity or performance of the application. The cost of services cannot be subsidised in this case.

Payment of the booking fee signifies that you acknowledge and accept the business terms & conditions outlined in the literature above. Please note; "Covid-19 Terms & Conditions" will be outlined to you in email correspondence upon receiving your initial contact form should it be deemed necessary only.

 

NON WEDDING BOOKINGS:

BOOKING FEE & PAYMENTS 

1. A booking fee of 20% of the entire booking is required immediately to secure your booking. This is non-refundable and will be deducted from the final balance.

A booking cannot be held without a booking fee, and will remain open to other enquiries until the booking fee is paid. The purpose of the booking fee is to hold a date against outside interest and secure your business, which means other potential clients are turned away.


2. The remaining final balance for the services is to be paid in full; either in cash at the start of the appointment or a minimum of 3 days before the booking via bank transfer. No exceptions. If the payment has not cleared into the account by the start of the appointment, a cash payment may still be requested. If a second payment is received this will always be refunded to you.

3. Failure to make required payments within the stated time frames may result in the cancellation of your booking.

4. Payment of the Booking Fee signifies that you acknowledge and accept the business Terms & Conditions.

 

CHANGES & CANCELLATIONS


1. In the event of date changes or cancellation by the client, the booking fee will not be returned but can be transferred to be used as credit or as a voucher towards a future service within 2 months. A new deductible booking fee will be required for a new date.

2. Any changes to the booking must be agreed upon by 9pm; the day before the appointment. After this time no changes can be made. 


2. In the unlikely event that I am unable to perform the agreed services due to unforeseen circumstances or unavoidable situations preventing me from getting to you, any and all payments (excluding any monies paid for work already done) will be returned to the client.

TRAVEL FEES

1. A travel fee will be determined prior to booking by distance and location, considering any tolls on the route and quoted before the booking fee is taken. If location changes are made by the client post booking fee payment, the travel fee will be reconsidered and quoted for. All incurred parking fees where free options are not available or not considered safe, will be charged for.

2. Travel to any booking is calculated at 0.45p a mile (round trip) from the starting point BH24 3RF.

TIMINGS & LOGISTICS

 

1. In order to effectively carry out services, the client will need to ensure there is a good sized flat surface, usually a table, available at the location for setting up on. Along side this, a power outlet and a chair/stool is also required if hair services are part of the booking. Please keep in mind, good lighting especially natural daylight is very preferable and provides the best results. Consider allocating an area by a window for services to be carried out in. For makeup applications, I will bring my Makeup high chair with her to every booking. If the requirements above are not provided, this may result in delays which I cannot be held responsible for. For evening bookings I may bring extra lighting but please make sure the area provided is lit adequately.

2. All services must be carried out in one location only, I cannot be required to move between locations in order to complete the booking. Once "set-up" has been completed, the location cannot be changed/ moved.

 

3. An allocation of 15 minutes is needed at the start and end of every booking for set-up and packing away.

4. Time allocation will be carefully considered for each and every service and a start time for each client within the booking will be outlined and agreed upon with the booking customer directly.

 

5. It is in the best interest of the persons requiring services that everyone is available at their scheduled time. Delays caused due to punctuality issues or disruptions during the application by those included for services, may result in rushed & inefficient work being carried out. In these circumstances, I cannot be held responsible for not completing the work in the agreed time-frame or for causing further delays. Furthermore should I have other appointments to fulfil after yours, I cannot stay beyond the agreed time to complete services delayed as a result of the actions of any persons in the booking.

ALLERGIES & SENSITIVITIES

1. I must be made aware of any allergies, skin conditions or sensitivities before any services are carried out. I cannot be held liable for any complications due to allergies or intolerance to the products. If the client detects they are reacting negatively to any products, they must inform me straight away.

2. Any client can request to have their own products used in the application should they be worried about allergies or sensitivities. In this circumstance, I cannot be held liable for the longevity or performance of the application. The cost of services cannot be subsidised in this case.

Payment of the Booking Fee signifies that you acknowledge and accept the business Terms & Conditions outlined in the literature above. 

 
  • Facebook - Grey Circle
  • Instagram - Grey Circle