Terms & Conditions

WEDDING BOOKINGS:

BOOKING FEE & PAYMENTS 

1. A booking fee of £50 is required immediately to secure your wedding day. This is non-refundable and will be deducted from the final balance.

A date cannot be held without a booking fee, and will remain open to other enquiries until the booking fee is paid. 

 

2. Trial payments are to be paid in full on the trial day in cash, or paid a minimum of 3 days before the trial via bank transfer. If the payment has not cleared into the account by the start of the trial, a cash payment may still be requested. If a second payment is received this will always be refunded to you.


3. The remaining final balance for the wedding day services is to be paid in full, a minimum of 2 weeks prior to the wedding day via bank transfer.

4. You may request to add people in to the booking up to 2 weeks before the wedding and pay for the additions in full within the final balance.

 

5. Failure to make required payments within the stated time frames may result in the cancellation of your booking.

6. Payment of the booking fee signifies that you acknowledge and accept the business terms & conditions.

 

CHANGES & CANCELLATIONS


1. In the event of cancellation by the client, the booking fee will not be returned but can be used as credit or as a voucher towards a future service.


2. In the event of cancellation by the client where notice is given less than 2 weeks prior to the wedding, 50% of the final balance will be returned.
 

3. In the event of cancellation by the client where notice is given less than 48 hours prior to the wedding, no monies will be returned.

4. All changes to the arrangement must be agreed upon 2 weeks before the wedding day. No changes can be accepted after the final payment has been made or on the wedding day itself. Please note, there must be a minimum of 2 persons booked for services in total, unless previously agreed.


5. In the unlikely event that Nipona is unable to perform the agreed services due to unforeseen circumstances or unavoidable situations preventing her from getting to you, any and all payments (excluding money paid for work already done) will be returned to the client.


6. A single postponement can be discussed and agreed upon (fulfilment permitting) and will not incur any penalties or extra fees. Please note once a new date has been agreed and booked, the booking fee and your agreement to the terms & conditions are automatically transferred to this new date.

 

TRAVEL FEES

1. A travel fee will be determined prior to booking by distance and location, considering any tolls on the route and quoted before the booking fee is taken. If location changes are made by the client post booking fee payment, the travel fee will be reconsidered and quoted for. All incurred parking fees where free options are not available or not considered safe, will be charged for.

 

2. Travel to any booking, excluding the first 10 miles, is calculated at 0.45p a mile (round trip) from the starting point BH24 3RF.

 

3. For destination weddings; all ground travel/ transportation, parking, airfare, subsistence & accommodation costs, pertaining to the booking itself, must be covered.

 

TIMINGS & LOGISTICS

 

1. In order to effectively carry out services, the client will need to ensure there is a good sized flat surface, usually a table, available at the location for setting up on. Along side this, a power outlet and a chair/stool is also required if hair services are part of the booking. Please keep in mind, good lighting especially natural daylight is preferable and provides the best results. Consider allocating an area by a window for services to be carried out by. For makeup applications, Nipona will bring her makeup high chair with her to every booking. If the requirements above are not provided, this may result in delays which Nipona cannot be held responsible for.

2. All services must be carried out in one location only, Nipona cannot be required to move between locations in order to complete the booking. Once "set-up" has been completed, the location cannot be changed/ moved.

 

3. An allocation of 15 minutes is needed at the start and end of every booking for set-up and packing away.

4. Time allocation will be carefully considered for each and every service and a start time for each client within the booking will be outlined and agreed upon with the booking customer directly.

 

5. It is in the best interest of the bride and/or the bridal party that everyone booked for services is available at their scheduled time. Delays caused due to punctuality issues or disruptions during the application by those included for services, may result in rushed & inefficient work being carried out. In these circumstances, Nipona cannot be held responsible for not completing the work in the agreed time-frame or for causing the bride/party further delays. 

 

ALLERGIES & SENSITIVITIES

1. Nipona must be made aware of any allergies, skin conditions or sensitivities before any services are carried out. Nipona cannot be held liable for any complications due to allergies or intolerance to the products. If the client detects they are reacting negatively to any products, they must inform Nipona straight away.

2. Any client can request to have their own products used in the application should they be worried about allergies or sensitivities. In this circumstance, Nipona cannot be held liable for the longevity or performance of the application. The cost of services cannot be subsidised in this case.

Payment of the booking fee signifies that you acknowledge and accept the business terms & conditions outlined in the literature above. 

 

NON WEDDING BOOKINGS:

BOOKING FEE & PAYMENTS 

1. A booking fee of 20% of the entire booking is required immediately to secure your booking. This is non-refundable and will be deducted from the final balance.

A booking cannot be held without a booking fee, and will remain open to other enquiries until the booking fee is paid. 


2. The remaining final balance for the services is to be paid in full; either in cash at the start of the appointment or a minimum of 3 days before the booking via bank transfer. No exceptions. If the payment has not cleared into the account by the start of the appointment, a cash payment may still be requested. If a second payment is received this will always be refunded to you.

3. Failure to make required payments within the stated time frames may result in the cancellation of your booking.

4. Payment of the Booking Fee signifies that you acknowledge and accept the business Terms & Conditions.

 

CHANGES & CANCELLATIONS


1. In the event of cancellation by the client, the booking fee will not be returned but can be transferred to be used as credit or as a voucher towards a future service.

2. Any changes to the booking must be agreed upon by 9pm; the day before the appointment. After this time no changes can be made. 


2. In the unlikely event that Nipona is unable to perform the agreed services due to unforeseen circumstances or unavoidable situations preventing her from getting to you, any and all payments (excluding any monies paid for work already done) will be returned to the client.

TRAVEL FEES

1. A travel fee will be determined prior to booking by distance and location, considering any tolls on the route and quoted before the booking fee is taken. If location changes are made by the client post booking fee payment, the travel fee will be reconsidered and quoted for. All incurred parking fees where free options are not available or not considered safe, will be charged for.

2. Travel to any booking is calculated at 0.45p a mile (round trip) from the starting point BH24 3RF.

TIMINGS & LOGISTICS

 

1. In order to effectively carry out services, the client will need to ensure there is a good sized flat surface, usually a table, available at the location for setting up on. Along side this, a power outlet and a chair/stool is also required if hair services are part of the booking. Please keep in mind, good lighting especially natural daylight is very preferable and provides the best results. Consider allocating an area by a window for services to be carried out by. For makeup applications, Nipona will bring her Makeup high chair with her to every booking. If the requirements above are not provided, this may result in delays which Nipona cannot be held responsible for. For evening bookings Nipona may bring extra lighting but please make sure the area provided is lit adequately.

2. All services must be carried out in one location only, Nipona cannot be required to move between locations in order to complete the booking. Once "set-up" has been completed, the location cannot be changed/ moved.

 

3. An allocation of 15 minutes is needed at the start and end of every booking for set-up and packing away.

4. Time allocation will be carefully considered for each and every service and a start time for each client within the booking will be outlined and agreed upon with the booking customer directly.

 

5. It is in the best interest of the persons requiring services that everyone is available at their scheduled time. Delays caused due to punctuality issues or disruptions during the application by those included for services, may result in rushed & inefficient work being carried out. In these circumstances, Nipona cannot be held responsible for not completing the work in the agreed time-frame or for causing further delays. Furthermore should Nipona have other appointments to fulfil after yours, she cannot stay beyond the agreed time to complete services delayed as a result of the actions of any persons in the booking.

ALLERGIES & SENSITIVITIES

1. Nipona must be made aware of any allergies, skin conditions or sensitivities before any services are carried out. Nipona cannot be held liable for any complications due to allergies or intolerance to the products. If the client detects they are reacting negatively to any products, they must inform Nipona straight away.

2. Any client can request to have their own products used in the application should they be worried about allergies or sensitivities. In this circumstance, Nipona cannot be held liable for the longevity or performance of the application. The cost of services cannot be subsidised in this case.

Payment of the Booking Fee signifies that you acknowledge and accept the business Terms & Conditions outlined in the literature above. 

 

© 2016 by NIPONA KHAN

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